App Privacy Policy, Terms of Service & Cookie Policy
Cookie Policy
Golden-House.uk ("we", "us", "our") uses cookies solely to improve the core functionality and user experience within this app. Cookies are not used for advertising, analytics, marketing, or any user tracking purposes. This Cookie Policy explains how we use cookies in compliance with the UK Privacy and Electronic Communications Regulations (PECR) and UK GDPR.
What Are Cookies?
Cookies are small text files placed on your device when you access the Platform. They enable us to recognize your device and store certain information about your preferences to keep the app working smoothly.
Types of Cookies We Use
- Strictly Necessary Cookies: Essential for the operation of the Platform and basic app features.
- Functional Cookies: Remember your preferences to enhance your in-app experience.
No other types of cookies (performance, targeting, analytics, marketing) are used.
Consent
Only essential and functional cookies are used. You can control cookies through your browser/device settings, but disabling them may affect app functionality.
Third-Party Cookies
This app does not use any third-party analytics, advertising, or marketing cookies.
Contact
For questions about this policy, contact us at info@dreamcatcher3d.co.uk.
Privacy Policy
Golden-House.uk, operated by DreamCatcher 3D Limited ("we", "us", "our"), is committed to protecting your personal data in compliance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and applicable UK law. By accessing or using Golden-House.uk ("the Platform"), you agree to this Privacy Policy.
Data Controller
DreamCatcher 3D Limited
Office Suite 29a, 3/F, 23 Wharf Street, London, England, SE8 3GG
Company Number: 15693774
Email: info@dreamcatcher3d.co.uk
Information We Collect
We may collect and process the following personal data:
- User-provided information: name, email address, phone number, property details, images, and other information submitted by you.
- Account Information: usernames, passwords, and communication preferences.
- Transactional Data: property listings, messages, communications via the Platform.
- Technical Data: IP address, browser type, operating system, device information, referral sources, and usage data.
Legal Basis for Processing
- Consent
- Contractual necessity
- Legal obligation
- Legitimate interest
Use of Data
- To operate, maintain and improve the Platform.
- To facilitate communication between users.
- To provide customer support.
- To comply with legal obligations.
- To prevent fraud and abuse.
Data Sharing
We do not sell your personal data. We may share data with:
- Service providers who assist in operating the Platform.
- Legal or regulatory authorities where required.
- Third parties if necessary to prevent fraud, abuse or enforce our policies.
Data Retention
We retain your personal data for as long as necessary for the purposes for which it was collected, or as required by law.
International Data Transfers
Your data may be processed outside the UK. In such cases, appropriate safeguards (e.g. Standard Contractual Clauses) will be applied.
Your Rights
You have the right to:
- Access, correct, or delete your personal data.
- Object to or restrict processing.
- Data portability.
- Withdraw consent where applicable.
- Lodge a complaint with the Information Commissioner’s Office (ICO).
Security
We implement reasonable security measures to protect your personal data. However, we cannot guarantee absolute security.
Account Deletion
If you wish to delete your account, please submit a request via the contact form at https://www.golden-house.uk/contact. Upon receiving your request, we will verify your identity and process the deletion of your account and associated personal data within 7 working days, unless retention is required by law or for legitimate business purposes.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on the Platform with the effective date.
Terms of Service
These Terms of Service (“Terms”) govern your use of Golden-House.uk (“the Platform”), operated by DreamCatcher 3D Limited ("we", "us", "our"). By accessing or using the Platform, you agree to be legally bound by these Terms.
Use of the Platform
Golden-House.uk provides an online platform allowing users to upload property listings to find buyers or renters. Users are solely responsible for the content they upload and any transactions they engage in.
No Responsibility or Liability
DreamCatcher 3D Limited provides the Platform on an "as is" basis. We do not verify, endorse, or guarantee the accuracy of any property listings or user-provided content.
We bear no responsibility or liability for any losses, damages, disputes, or claims arising from any interactions, agreements, or transactions between users or third parties using the Platform.
We are not a party to any transaction between users. We do not act as agent, broker, or insurer. All dealings are solely between the relevant users.
User Obligations
You agree not to upload false, misleading, illegal, or infringing content; to comply with all applicable laws and regulations; and to use the Platform in good faith.
Account Registration
You are responsible for maintaining the confidentiality of your account credentials. You are responsible for all activities that occur under your account.
Intellectual Property
All intellectual property related to the Platform (excluding user content) belongs to DreamCatcher 3D Limited.
Termination
We may suspend or terminate your access at our sole discretion, including for breach of these Terms.
Disclaimers
The Platform is provided without warranties of any kind, express or implied. We disclaim all warranties including but not limited to merchantability, fitness for purpose, accuracy, or availability.
Limitation of Liability
To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, consequential, or punitive damages. Our total liability shall not exceed £100.
Indemnity
You agree to indemnify and hold harmless DreamCatcher 3D Limited from any claims, damages, or liabilities arising from your use of the Platform or violation of these Terms.
Governing Law
These Terms shall be governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the English courts.